Overview
Faith Union, an African American church organization with a network of 45,000 churches across the U.S., needed an all-in-one platform to manage CRM, donations, fundraising, events, and livestreaming, while providing a birds-eye view of downstream donations.
Solution
Creative Cloud developed a QR code-driven platform integrated with local payment and SMS gateways, enabling seamless donation management. Parishioners could now donate via smartphones, eliminating the need for expensive Bluetooth payment terminals. The platform simplified donation tracking and provided easy access to fundraising and event management tools.
Results
The new platform empowered Faith Union to manage donations and events efficiently while giving parishioners flexibility. The innovative system streamlined the donation process and reduced costs, significantly enhancing overall engagement across their vast network of churches.